False Alarm Tips

False alarms can occur due to a variety of causes

Here are some helpful hints from the National Burglar and Fire Alarm Association, Inc. that will help you to reduce false alarms:

Before activating your system...

• Lock all protected doors and windows.

• Keep pets, balloons, fans and heaters away from motion sensor areas.

• Know how to cancel the alarm if the system is activated.

What causes false alarms?

• 76% of false alarms are caused by user error.

• Be sure to train anyone who may be using your system such as kids, relatives, neighbors, domestic help or real estate agents.

• Make special arrangement for house guests, repair technicians or yard workers.

• Other causes include weak system batteries; open, unlocked or loose fitting doors and windows; drafts that move plants, curtains, banners, and posters; wandering pets and helium filled balloons.

How Can You Prevent False Alarms?

• Have Argus check and service your system regularly. Routine maintenance can help prevent many false alarms. Argus has several cost effective Maintenance Plans to choose from.

• Notify Argus immediately if you think your system isn’t working properly.

• Make sure everyone who uses your security system understands how it works with correct keypad code and proper security pass code if alarm should be accidentally activated.

• Be sure to contact Argus when you hire new employees, hire domestic help, get an inside pet, if you are going to be away for a few days, are going to test your system, or are planning on selling your home. Always notify Argus if you are planning to remodel, change phone systems, phone numbers, fumigating or installing anything next to the control panel or keypads.

What if your alarm goes off accidentally?

• Don’t Panic. Remember your codes.

• Determine if there really is a fire or intruder.

• If alarm activation was accidental, carefully disarm your system by pressing each number slowly.

• Wait for Argus Central Station to call you. Do not leave your home or business until you have spoken with our Central Station.

• If you do not receive a call from our Central Station within 2 to 5 minutes after you have disarmed your system – please call us. Your system may have stopped communicating with our Central Station

Be Prepared!

• Rehearse alarm cancellation with anyone who has access to your system

• Make sure that anyone with a key to your home or business knows how to operate your system and has proper security code.

• Keep your security system users manual handy.

• Have Argus’ telephone number close.

• Test your security system each month with our Central Station.

• Cancel all alarms that don't need emergency response.

Your community’s police officers and fire fighters are ready to help when your system calls, but they need your help to prevent false alarms!